Refund Policy

3-Day Money-Back Guarantee & Refund Policy

At DreamStream.trytv.co, we are committed to your complete satisfaction. If you have any technical or sales inquiries, please do not hesitate to contact us. However, if you find that the service you purchased does not meet your needs, and you have already attempted to resolve any issues with our support team, we are happy to assist you with a refund.

While we appreciate any feedback you can provide regarding your experience, to request a full refund within 3 days of your purchase date, please follow the steps outlined below. After the 3-day period, we remain available to assist you with any issues you may encounter. You can contact us anytime through our website’s chat support, by submitting a ticket through your account, or by email.

Please note that once a refund is processed, you will not be eligible to subscribe to our service again in the future.

Refund Request Procedure

To submit your refund request, please follow these steps:

1. Email The DreamStream Team at admin@trytv.co to request the refund.
2. Use the same email address associated with your service purchase. Write refund in the subject line. 
3. Include your invoice number in your request. Include the reason for the refund request.
4. One of our DreamStream Team will confirm the refund once processed.